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Berkshire Life, A Guardian Company
700 South Street

Fax:413 395-5995

Company Description:
As one of the nation's leading providers of individual disability income insurance, we preserve the dignity and protect the lifestyles of American families in financial and emotional crisis due to injury or serious illness.

It takes special people to do this type of work: people with vision and compassion, intelligence and enthusiasm. For applicants who embody these qualities, Berkshire Life, A Guardian Company, offers a broad range of employment opportunities - from entry level to highly skilled, from technical to creative.

At Berkshire Life, we recognize that employees who care about their communities are well suited for the business of helping our clients.

Job Title:
Claims Examiner - Pittsfield or Holyoke MA
Salary Range:Location:
Job Type:Category:
Full TimeInsurance
Education Level:Work Experience:
Some High School Coursework
Position Objective and Candidate Qualifications
Are you a driven, service-oriented individual looking for career progression?  If yes, read more to find out about who we are and the possibilities we can offer you.
Who We Are
Guardian is a Fortune 250 global financial services company, as well as one of the largest mutual insurance companies in America.  Guardian offers a range of insurance products from life insurance and disability income insurance to annuities and dental plans.

We are proud to be able to deliver on our commitments and to be able to serve our customers when they need us the most.  Our superior customer service has been recognized across the industry with the 2015, 2016, and 2017 DALBAR Service Award.  We are committed to creating better futures for our customers, employees, and communities.  We do this by keeping our values in sight: 
* We do the right thing
* People count
* We hold ourselves to very high standards

Employee Experience
We understand that no one majors in insurance while they are in college, and that knowledge of insurance should not limit your qualifications for our available positions.  In fact, Guardian is seeking college graduates with educational diversity in order to fuel our exciting and dynamic work environment.  So regardless of your college major, you could begin your career path with Guardian. 

This position is focused on providing high-quality service and collaborative claim management to our policyholders.  

You will start your career with a strong onboarding and progressive training program.  You will be exposed to how an insurance policy works, business writing, and phone communication.  The foundational skills that you will learn involve how to manage claim service inquiries, including notice of claim, basic fact gathering technique, and what goes into an in good order new claim file. 

The skills and knowledge that you acquire and use will ensure a high level of customer satisfaction and serve as a foundation to further develop clinical, financial, and investigative skills. 

In addition to the start of a great career path, we offer our employees: 

* 401k
* Paid parental leave and backup family care
* Medical, dental, vision plans
* Life and disability insurance
* Vacation and Sick time
* Wellness discounts

A work-life balance

We recognize the importance of a work life balance.  We promote healthy lifestyles and flexible work arrangements for our employees. 

The ability to work off campus

We have team members in a number of regional and satellite offices across the country.  Our career paths and technology support flexible work arrangements for many roles, whether it be in one office, from home, or a combination of different locations.    
Philanthropic Opportunities

Social responsibility is part of our mission.  It stems from our corporate values of putting people first, doing the right thing, and holding ourselves to high standards.  As a company and as employees, we are engaged in a variety of initiatives such as volunteering within our local communities, educational alliances with colleges, focusing on sustainability, and promoting diversity and inclusion. 
If you would like to learn more about this opportunity, please apply online.  We look forward to getting to know you.       Guardian2018
The Guardian Life Insurance Company of America® (Guardian), currently ranked #218 on the Fortune 500, is one of the largest mutual life insurers. As of December 31, 2017, Guardian reports $1.6 billion in operating income, $8 billion in capital, and $71.5 billion in assets under management.


Guardian consistently scores high marks for financial strength from all four major credit rating agencies and enjoys a strong competitive position in its major businesses: life insurance, disability income insurance, annuities, investments, dental and vision insurance and employee benefits. 


As a mutual company founded 157 years ago, Guardian is owned by its policyholders. The company has paid dividends to policyholders every year since 1868 and the Company’s 8,800 employees and 2,750 financial representatives are aligned with its mission to help individuals, families, and small businesses achieve financial security and protection.


Guardian states its aspiration in the following way: “To be the trusted mutual partner, delivering financial security how, when, and where our clients prefer.”


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Boxcar Media, LLC  • North Adams, MA 01247 •  Tel: 413.663.3384 • Fax: 413.664.4251 • Email: info@berkshirejobs.com