Company Description: Holiday Inn of the Berkshires has been an industry leader in guest hospitality for decades; welcoming nearly 50,000 annual visitors to Northern Berkshire County. We strive to offer an excellent guest experience, as well as an excellent work environment. We are a local, family owned franchise hotel with a strong, hands on managerial approach and a strict philosophy of people first. We are always interested in adding reliable, professional, hardworking team players to our ranks. Please apply today!
Additional Business Name: Holiday Inn Berkshires
Guest Service Associate
To Commensurate With Experience
Full / Part Time
High School or Equivalent
Up to One Year
Come join our professional, well trained hospitality team. We are seeking a highly motivated and reliable full time Front Desk Agent who possesses a high level of professionalism and effective decision making. Strong interpersonal and communication skills is highly considered. As a member of our team you will be required to greet our guests, respond to customer inquiries, answer all incoming calls, make reservations, register guests, sell and upsell rooms, provide knowledge of the local area and details about rates, rooms and hotel amenities. • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. This role requires the ability to stand for long periods of time. This position is eligible for medical and dental insurance, and access to our 401K program after 60 days.