Company Description: From our base in Pittsfield, in the Berkshire Hills of Western Massachusetts, we
help organizations enjoy the benefits of computers and information technology without the burden typically associated with planning, implementing and maintaining
Founded in 1987, CompuWorks has the experience, technical certifications, and depth of resources to be your outsourced IT
(Information Technology) department or to compliment your internal IT staff.
-Strategic Information Technology planning
-Local area network (LAN) and wide area
network (WAN) design and deployment.
-Computer network maintenance and support.
-Information Technology (IT) solution
-Hardware and software sales.
-Software and web solutions, including
website design and support.
-On-going and emergency network, PC/hardware
and connectivity support.
-Proactive and preventative maintenance for
computer hardware and networks.
-Network security solutions.
-Network & Data disaster recovery planning.
Field Service/Desktop Support Technician
IT User Services/Help Desk
CompuWorks is seeking a highly motivated and experienced Field Service/Desktop Support Technician to join our Professional Services Team.
The qualified applicant should have professional experience providing desktop level support services in Microsoft Windows-based network environments. Job duties require the candidate to be proficient with Windows desktop operating systems, and Microsoft Outlook and be able to provide both on-site and remote support. Experience working with multiple clients in a variety of environments a plus. Knowledge of HP hardware also helpful.
Candidates should have proven skill levels as demonstrated by certifications to include: CompTIA A+, CompTIA Network+, MCP etc… Candidates should have a strong desire to advance their technical skills. Applicant must have excellent organizational, customer service and communication skills, be detail oriented and able to function as part of a team.