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Elder Services of the Berkshire County
877 South Street - STE 4E
PITTSFIELD, MA 01201

Website:esbci.org

Company Description:
The mission of Elder Services of Berkshire County, Inc. is to provide Berkshire elders, caregivers, and individuals with disabilities the opportunity to live with dignity, independence, and self-determination, and to achieve the highest possible quality of life.

Job Title:
Quality Assurance Program Supervisor
Salary Range:Location:
Per Hour Pittsfield
Job Type:Category:
Full TimeManagement
Education Level:Work Experience:
Bachelor's Degree
Description:
The Quality Assurance Program Supervisor is responsible for implementing and overseeing the comprehensive quality improvement plan for all Elder Services’ programs, services, and initiatives. The Quality Assurance Program Supervisor chairs the Quality Improvement Committee(s) and serves as the point person and central communication channel for all agency quality improvement activities. This position also currently supervises the Administrative Support Professional team.

The ideal candidate will have skills in the area of analysis, foresight, problem-solving and critical judgment; excellent interpersonal skills, and strong oral/written communication skills. Must be an assertive leader who is able to serve as part of a larger team of professionals. This position requires proficiency in Excel, Word, database reporting and PowerPoint.

Candidates should have a BA in Social Work, Psychology, Sociology, or other related field, with a minimum of three years’ in human services. Accreditation or training in Quality Improvement or Assurance a plus.
Requirements:
The ideal candidate will have skills in the area of analysis, foresight, problem-solving and critical judgment; excellent interpersonal skills, and strong oral/written communication skills. Must be an assertive leader who is able to serve as part of a larger team of professionals. This position requires proficiency in Excel, Word, database reporting and PowerPoint.

Bachelor Degree in Social Work, Psychology, Sociology or related field required with a minimum of three years’ experience working in a human services environment; experience in Gerontology preferred. Accreditation or training in Quality Improvement or Assurance a plus.


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