Company Description: Hamilton Telecommunications is a diversified communications and technology services provider based in Aurora, Nebraska. The company was incorporated in 1901 as a local telephone cooperative serving Hamilton County in central Nebraska. Today, the company is privately held and has grown to encompass eight primary company divisions that operate on a local, regional and national basis employing over 600 people.
Hamilton provides telecommunications relay services for people who are deaf, hard of hearing or speech disabled (a 24 x 7 operation) under contract with the Public Utility Commissions in several states.
Hamilton’s relay service can be accessed by dialing 711. Hamilton also offers a variety of features and services to further enhance relay communication including Internet Relay,Wireless Relay and CapTelTM. All services are available at www.hamiltonrelay.com.
Call Center Operator - Customer Service
Full / Part Time
High School or Equivalent
Hamilton Relay is seeking entry level Call Center Operators that will be responsible for relaying telephone conversations for individuals who are deaf, hard of hearing, or have difficulty speaking. Individuals in this position should possess a professional attitude, great communication skills, excellent attention to detail and a typing speed of 35 – 60 words per minute. Qualified applicants must be 18 years of age or older, possess a high school diploma or equivalent, be proficient working with computer keyboards and have a basic understanding of computer terminology.