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292 North Street


Company Description:
Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Berkshire Family YMCA, you’ll discover more than a job – you’ll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you.

Our staff members – of all ages and from diverse backgrounds and life experiences – enjoy the personal satisfaction that comes from nurturing the potential of youth and teens, improving the nation’s health and well-being and providing support to our neighbors.

If you want to work in an environment that promotes Youth Development, Healthy Living and Social Responsibility, please consider the Berkshire Family YMCA.

Job Title:
Reliable Welcome Center Opener Saturday & Sunday - Entry Level
Salary Range:Location:
$11.00 Per Hour Pittsfield
Job Type:Category:
Part TimeCustomer Service
Education Level:Work Experience:
High School or Equivalent
Up to One Year
Our Welcome Center staff is the first point of contact for all visitors to the Berkshire Family YMCA. Each member of the YMCA staff is expected to create and promote a positive, professional, and welcoming atmosphere by providing excellent customer service and exemplifying our YMCA values - Caring, Honesty, Respect, Responsibility, Team Player, Humble, and Engagement.

Welcome Center staff are expected to Enthusiastically greet members and guests by name, while Providing friendly, efficient service, membership, and program information. The Welcome Center is the communications hub and supports the Mission Advancement Department focused on the member experience, marketing and fundraising. Working at the YMCA isn't just a job, you're a part of cause-driven organization whose mission is to strengthen our community through three areas of focus:

Youth Development: Nurturing the potential of every child and teen
Healthy Living: Improving the nation’s health and well-being
Social Responsibility: Giving back and providing support to our neighbors

Welcome Center Staff Qualifications:
Must be a team player, engaging and humble.
Ability to work independently and take initiative.
Highly developed interpersonal, verbal and written communication skills.
High level of organizational skills and attention to detail are essential.
Ability to relate to and interact with youth and adults in a positive manner.
Moderate to advanced computer skills.
Able to adapt to an ever-changing work environment.
Understands the mission of the YMCA.
MUST BE Dependable and reliable.
Minimum high school degree.
1-2 years customer service experience and other relatable experience based on position needs.

Minimum Responsibilities:

Complete facility opening procedures, including daily tasks required to set up Welcome Center staff for the day. Complete all procedures related to the enrollment or validation of members and program participants, registering for programs, answering telephone and responding to member questions.

Saturday & Sunday 6 - 11am

Boxcar Media, LLC  • North Adams, MA 01247 •  Tel: 413.663.3384 • Fax: 413.664.4251 • Email: info@berkshirejobs.com