Company Description:
Everyday Health is the largest privately held
online health company and operates The Everyday
Health Network, which attracts over 25 million
unique users per month across 24 sites. As
health happens daily - minute by minute, step by
step - The Everyday Health Network is always
there to inspire users' goals and support their
progress. We provide the expert guidance and
daily tools they need to make the best health
choices, actively manage their conditions and
live healthier lives every day.
Job Title :
Customer Service Representative
Job Category list :
Customer Service
Position:
Part Time
Salary :
$10 and up per hour.
Job Location :
North Adams, MA
Degree Preferred :
Associate Degree
Job Description :
As Everyday Health continues to grow and expand, our need for team players may be calling your name.
Are you a “people person”? Do you enjoy working on the web? Are you a team player who thrives in a fast-paced office environment? If this describes YOU, then Everyday Health wants to hear from you!
The customer service representative (CSR) is responsible for customer contact with a wide range of Internet subscribers, and presents the public face of Everyday Health. The position requires:
• telephone support and email support;
• positive interaction with subscribers resulting in lasting relationships;
• reporting issues and providing feedback to management;
• ability to learn and use office applications.
Requirements :
The ideal candidate would have 2-3 years experience in customer service or related field; well developed computers skills, fanatical attention to detail, and an overall understanding of the Internet. Strong communication skills -- personable, courteous, professional manner-- are vital, as is the ability to develop within a growing, changing office environment.
Salary range is $10 to $12 per hour depending on qualifications and experience.
This is a part-time position, and with a minimum of 25 hours per week. The office hours are from 8:30 AM to 8:00 PM, Monday through Friday. Benefits include paid time off and holidays.
All applicants should have the ability to work hard, grow, and have fun in a dynamic office environment.
To be the best candidate for this opportunity, sell yourself in the cover letter. Why are you the best person for this position?
