We are looking for individuals who are committed to delivering an exceptional experience for our guests, owners, and team members. We are seeking candidates who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success, and build relationships? We would love for you to apply now to join our friendly, engaged, professional team.
Additional Business Name :
Holiday Inn Club Vacations
Job Title :
Job Category list :
Hotel & Restaurant
City / Town :
Degree Preferred :
Job Description :
This position provides a tour guest presentation in the Sales department. The primary function is to ensure a superior guest experience while our guests are visiting the resort. The Latitudes Consultant is responsible for selling vacation packages to our touring guests who choose not to purchase timeshare. At the conclusion of the Latitudes presentation, the Latitudes Consultant walks the touring guests to the Gift Center as the final step of the sales process.
•Conducts a Latitudes presentation as trained and scheduled.
•Attends training classes for continuous improvement. Supports and upholds the mission, vision and philosophies of OLCC, Inc. Achieves personal and departmental written objectives as established. Ensures the professional dress policies are enforced. Acts as liaison between all resort contacts.
•Participates in demonstration/assessment rides that are scheduled with the Manager of Sales and Marketing Services or Sales Training Managers. Resolves all customer service challenges.
•Reviews all customer cancellations.
•Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Manager of the Sales and Marketing Services. Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.