Located in Lanesborough, Massachusetts, the heart of the Berkshire Mountains, Berkshire Mall is the region's dominant enclosed shopping center.
Job Title :
SEARS - Store Manager
Job Category list :
City / Town :
Degree Preferred :
Job Description :
Full-time salaried position offering 40+ hours per week; weekends and nights required.
* Provides disciplined leadership including setting clear expections and holding the team and self accountable for results.
* Adhere to the Store Manager scheduling requirements (weekly exceptions must be approved by the District Manager).
* Minimum of 2 nights per week.
* Minimum of 2 weekends per month scheduled during peak hours (e.g., Friday night, Saturday mid-day through evening, Sunday).
* Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.
* Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results.
* Consistently delivers acceptable results as measured by the Location Balanced Scorecard with an intense focus on customer service and sales growth.
* Monitors and proactively addresses outliers, e.g.: customer satisfaction, sales, controllable costs, profit, margin, operational processes, and compliance as measured by appropriate outlier report scorecards/dashboard.
* Embeds the Company return policy and Pledge of Fairness.
* Bachelor's degree or equivalent experience.
* Minimum of five (5) years experience in retail or equivalent industry experience preferred.
* Extensive knowledge of store merchandising, operations and retail management practices and procedures.
* Strong leadership and organizational skills.
* Availability to work during critical retail timeframes including Fridays, Saturdays, Sundays and holidays.
* Effective oral and written communication skills necessary to communicate with all levels of internal and external team members and customers.
* Microsoft Office computer skills including Word, Excel and Outlook.
Sears is an EEO/AAE.
Please apply at www.Sears.com/apply (search keyword "Lanesboro" and location "01237")