The Box Office Associate (Seasonal) is a critical part of our Visitor Experience team and is often the first point of contact for patrons; providing a foundation for our visitor’s experience in a welcoming, enthusiastic, and engaging way.
Box office Associates are required to interact with a diverse group of visitors, establishing connections to promote educational and performing arts programs, encourage visitors to explore the North Adams community and the Berkshires at large; and impart any other information that provides the best possible experience at the museum and in the surrounding community.
Our Box Office Associates further support the institution by operating and coordinating all aspects of ticket sales for both performing arts events and gallery admission. Representatives utilize ticketing software, Tessitura, for ticket sales, data management and generating lists. They further act as a greeter and provide customer service as well as maintain the overall look of the lobby. Work schedules often follow museum hours, and availability must include weekends, holidays, evenings for performances and events, as well as festivals.
Duties and Responsibilities
|Dec 02||Full Time||People and Culture Generalist||MASS MoCA||North Adams|
|Dec 02||Full Time||Custodian - FT - 1st Shift||MASS MoCA||North Adams|
|Dec 02||Full Time||Custodian - FT - 2nd Shift||MASS MoCA||North Adams|
|Nov 02||Full Time||Maintenance Staff||MASS MoCA||North Adams|
|Nov 02||Part Time||Museum Attendant||MASS MoCA||North Adams|
|Nov 02||Full Time||Security Guard (3rd Shift)||MASS MoCA||North Adams|
|Nov 02||Full Time||Visitor Experience Coordinator||MASS MoCA||North Adams|
|Nov 02||Full Time||Curatorial Assistant||MASS MoCA||North Adams|