County Rainbow Taxi, Inc. 18 Oak Street PITTSFIELD, MA 01201 |
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Job Title: | |
Dispatcher | |
Salary Range: | Location: | To Commensurate With Experience | Pittsfield |
Job Type: | Category: | Full / Part Time | Customer Service |
Education Level: | Work Experience: |
Some High School Coursework | No Experience |
Description: | |
Job Title: Dispatcher for Taxi Office FULL-TIME & PART-TIME IMMEDIATE OPENINGS! WEEKEND SHIFT & FILL-IN Job Summary: The primary objective of a Taxi Office Dispatcher is to answer phones in a very busy office setting with heavy call volume. Must assign calls by constantly communicating by phone or two-way radio with drivers while they are on the road or at work. Must be able to handle stressful situations and work well under pressure and during peak periods. Knowledge of Berkshire County is helpful. Must have the ability to retrieve maps and assist drivers with directions and paperwork. Well organized team player, able to prioritize and meet deadlines. Must be available to work weekends, nights and cover shifts when necessary. Job Functions: • Answering incoming calls; assisting all callers • Communicate and assign calls to Taxi Drivers • Book transportation • Provide directions to drivers as needed • Perform clerical functions, data entry, filing • Perform other duties as needed Benefits: Vacation, Sick Time, Health Ins. and Aflac available. | |
Requirements: | |
Requirements: • Must display a positive and professional attitude • Must display excellent communication and customer service skills • Must be reliable, dependable and possess excellent work ethic • Must be able to work in a fast paced environment • Must be computer literate, internet • Must be able to multi-task • Must be organized, neat and self motivated • Must keep work area tidy • Knowledge of Pittsfield and Berkshire County • Must be willing to learn and perform other tasks as needed • Must be available to work weekends, nights and cover shifts when necessary • Must PASS CORI, SORI and DRUG Test Physical Requirements: • Must be able to sit at a desk and work on a computer for an extended period of time. |