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Private Company

Private Company Description:
Doctors Office

Job Title:
Reception/Customer Service Associate
Salary Range:Location:
To Commensurate With Experience Pittsfield
Job Type:Category:
Full TimeHealthcare Office
Education Level:Work Experience:
High School or Equivalent
Up to One Year
Preferred
Description:
This position is full-time (40 hours), working Monday through Friday, 8:00AM-5:00PM. No nights, no weekends, no major holidays. Benefits package includes health insurance, retirement savings with employer contribution, 8 paid holidays per year, and earned time.
Responsibilities Include:
• Answering multi-line phone system, and taking patient messages that are then directed to appropriate staff members
• Greeting patients upon arrival, registering new patients, obtaining insurance information and other necessary data and entering it into the electronic health record
• Utilizing prioritization skills while scheduling established and new patient appointments and procedures
• Processing payments from patients and keeping neat and concise records of payments received
• Confirming upcoming patient appointments and assisting with answering patient questions
Requirements:
Qualifications and Skills:
• High School Diploma/GED required
• Experience working in a medical setting or a customer service role
• General knowledge of commonly used medical terminology
• Experience working with an electronic health record or computerized scheduling system
• Ability to handle a fast-paced environment and prioritize tasks
• High level of professionalism and strong customer service skills
• Excellent written and verbal communication skills
• Must be reliable and dependable
• Must be able to work independently as well as part of a team


Boxcar Media, LLC  • North Adams, MA 01247 •  Tel: 413-663-3384 • Fax: 413-664-4251 • Email: info@berkshirejobs.com