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The Children's Study Home
44 Sherman Street


Company Description:
Our Mission:

The Children’s Study Home is dedicated to partnering with families by providing innovative and educational programs and services that strengthen children and families; empowering them to succeed at home, within the community, and throughout life.

About Us:

The Children’s Study Home serves children, adolescents, and families with special needs throughout the Pioneer Valley and Cape Cod areas. The children we serve are often struggling to cope with behavioral, psychiatric, and cognitive issues related to the experiences they have survived. Our staff assesses their needs and develops individualized service plans that foster recovery, growth, and wellness.

Where we Work:

The Children’s Study Home serves children and families throughout Western Massachusetts and Cape Cod areas. Additionally, we serve children referred from Central Massachusetts as well as the Metro Boston area.

Our Partners:

We are proud to work closely with the Departments of Children & Families (DCF), Elementary & Secondary Education (DESE), and Early Education & Care (EEC) to serve children and families in need. We also work with local public school districts seeking Special Education for their students.

Job Title:
Family Support Worker (Lee, MA)
Salary Range:Location:
To Commensurate With Experience Lee
Job Type:Category:
Full TimeHuman Services
Education Level:Work Experience:
Bachelor's Degree
Location Lee, MA, w/ travel throughout Berkshire County

Job purpose: Provide an integrated continuum of family-strengthening supports in community/home settings. Provide supervised visits towards the goal of reunification and improved family functioning. Provide parent education and supports to achieve and maintain family stability, reduce the risk for abuse, neglect and disruption in families, and assist family in accessing community resources and developing formal/informal supports. Maintain a caseload of assigned families, and serve as the liaison to and work collaboratively with external collaterals, referral sources, and other team members to achieve program objectives.

Duties and responsibilities
• Provide a continuum of family strengthening services to assigned families, which may include, but not be limited to: supportive counseling; skill building; role modeling; transportation to/from appointments; improving self-esteem; education around household management; accessing housing, financial management, basic health, and child development, and accessing, housing employment, benefits and other community services.

• Facilitate and supervise parent/child visits in the service of reunification for all assigned families, including scheduling visits and transporting children to/from visits, which take place at CSH, the family’s home, or in other community settings.

• Contact families within two days of referral and meet with families within one week of referral (or within guidelines set by supervisor and/or referral sources).

• Complete intake assessments, service plans, and visit summaries regarding services and family’s progress, strengths and needs.

• Monitor the provisions and quality of services provided to the assigned families and serve as the liaison when new services/resources need to be sought or developed. Seek community resources with assistance from team/supervisor and modify plan whenever services or resources need to be added and/or deleted

• Maintain required caseload and weekly visits with each family on caseload. Maintain flexible schedule to accommodate family schedules, cancellations, and missed visits.

• Follow all safety guidelines to ensure the safety of children, families, and staff across settings to the greatest extent possible.

• Maintain weekly or as-requested contact with DCF and Family Networks regarding status, progress, strengths, needs and consistency with services of each family on caseload.

• Maintain family files and complete all program documentation in a professional and timely manner following prescribed guidelines and timeframes.

• Participate as a professional member of the Family Support Team and work collaboratively with CSH team members.

• Meet regularly with Family Support Team and Program Manager as requested.

• Maintain agency training requirements/hours annually.

• Demonstrate a continued awareness and commitment to cultural diversity, religious and personal values and traditions of persons served and their families in order to accomplish the mission of the organization.

• Demonstrate a continued awareness and knowledge of agency policies, practices, and procedures. Adhere to agency regulations, rules and protocols.

• Perform other duties as assigned by immediate supervisor.

• Bachelor’s degree in related field preferred, with relevant work experience.
• Requires strong knowledge of parenting skills, child development, family systems, and case management.
• Requires good organizational skills and excellent communication skills both written and verbal.
• Requires excellent interpersonal skills and ability to work closely with DSS and collateral agencies.
• Requires ability to work flexible schedules, some evening and weekend work possible.
• Requires a current valid driver’s license and reliable vehicle for transportation.
• Must have safe, licensed and insured vehicle, and the ability to safely travel and transport consumers within the county.
• Must have safe driving record.

Working conditions: The primary duties of this position are some prolonged sitting while driving children and families during visits. May require lifting-up to 30 lbs. Working directly with children and staff in a fast-paced environment is required. Traveling safely on the road may be necessary.

Boxcar Media, LLC  • North Adams, MA 01247 •  Tel: 413-663-3384 • Fax: 413-664-4251 • Email: info@berkshirejobs.com