MountainOne currently has a full-time Customer Care Representative opening in our North Adams based call center. Seeking a friendly and proactive customer service professional to support our customers with a variety of questions and concerns. The right candidate will be able to provide superior customer service within a dedicated call center environment. Must be able to speak articulately and concisely using a friendly, professional and courteous tone while providing efficient resolution to customer complaints or inquiries. Strong commitment to achieving customer service excellence through the delivery of value solutions and problem resolution.
Key Accountabilities and Responsibilities: