Guided Kayak Guide


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Berkshire East Mountain Resort
66 Thunder Mountain Rd
Charlemont, MA 01339


Company Description:
Berkshire East Mountain Resort has a long and storied history of great skiing. We also have a very bright future. In the past 7 years we have revitalized our mountain with a steady series of investments that have changed the mountain into one of the leading four season resorts in the east. Owned and operated by The Schaefer Family from Charlemont, MA, the owners are focused on creating a four season recreational resource that make smart use of the beautiful landscape, the historic setting, and the proximity to the population centers on the coasts.

Additional Business Name: Zoar Outdoor

Guided Kayak Guide
High School or Equivalent
Up to One Year
CPR & First Aid - Preference: Required

Guided Kayak Guide/TL - Job Description

Each season we hire 2-3 people to be full or near full-time head trip leaders for our Guided River Kayaking program. Training, training dates, and the number of training days are personalized to fit the applicant's schedule and level of whitewater experience. Guides are responsible for their assigned guests and expected to maintain the highest standards for customer service, promote and maintain Zoar Outdoors' position as a leader in the outdoor industry, and promote a culture of safety. Past kayaking experience -whitewater, flat water, or saltwater- is preferred, but we would be happy to train the right candidate on all required skills. Other duties and expectations:

  • Guides must be at least 18 years of age prior to the first day of work
  • Eligible for work in the United States without our sponsorship
  • CPR/FA certification (we will be hosting a course during training)
  • Have a good driving record, and be comfortable driving vans and trailer combinations
  • Capable of bending and twisting at the knees and waist; carrying gear overhead and over uneven ground.
  • Able to self-rescue in fast-moving current
  • Able to sit in a kayak for long periods of time
  • Able to walk over uneven, rocky river banks
  • Be comfortable swimming in moving current and river rapids
  • Complete annual reviews, critically evaluating your areas of strength and opportunities for growth
  • Comply with all company policies and procedures listed in the employee manual, program manual, and preseason paperwork
  • Invite feedback as a vehicle to self-awareness and growth
  • Be a positive contributor to our company's culture and team atmosphere
  • Ability to keep a smile while working effectively in all weather conditions
  • A flexible "can do" attitude
  • Exercise sound judgment and professional behavior
  • Be playful, professional, and charismatic with a diverse group of guests
  • Punctuality and ready to work when you arrive
  • Deliver outstanding customer service
  • Seeing your work through to completion
  • Embrace our Core Values
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