Company Description: Plimpton & Hills Corporation is a fourth generation family owned and operated business that began in Hartford, Connecticut. Plimpton & Hills has a rich history within the trade as it began as a plumbing, pipe and fitting supplier in February of 1902. Today it has been supporting contractors throughout the industry on their plumbing, heating and cooling needs for over 100 years.
We have grown to 18 branches that service of all Connecticut, Western Massachusetts and Red Hook, New York. Seven of these branches house our beautiful upscale Waterware Showrooms featuring the very best in kitchen, bath, tile and lighting products. We also own and operate the only Kohler Signature Store in Connecticut located in Westport.
Additional Business Name: Waterware Showrooms
Showroom Sales Consultant
Provide exceptional service to Waterware Showroom customers. Acquire an extensive knowledge of company products to guide customers in their kitchen and bath design and remodeling projects. Advise customers in purchasing fixtures such as sinks, faucets, tubs, vanity, tile, and lighting. Work collaboratively with internal and external customers to generate sales and best meet the customers needs.
Proactively seek opportunities to obtain new customers and introduce them to the products and services that best match their needs.
Continuously expand product knowledge in order to best service the customer.
Guide homeowners through the process of their bathroom or kitchen renovation with design assistance, product selection and purchase.
Work with designers, architects, builders, plumbers and contractors through the project cycle.
Determine customer needs and potential for additional sales through suggestion of related products which will enhance their experience.
Teach customers about product features and benefits.
Continuously obtain information about new products, pricing changes and discontinued products.
Apply active listening skills; paying attention to what customers are saying, being sure to understand their needs and asking appropriate questions in order to best enhance their purchasing experience.
Achieve set goals and objectives as well as consistently strive to exceed sales performance goals.
Experience, Education & Skills:
Sales experience in kitchen/bath and/or design strongly preferred.
Ability to communicate clearly and effectively; verbally and written.
Familiarity with industry trends.
Result driven and customer focused.
High School diploma required; Associates degree in design preferred.
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.