Front Office Receptionist- Bilingual Spanish

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Berkshire Housing
1 Fenn Street
PITTSFIELD, MA 01202

Phone:(413)344-4828
Website: berkhousing.wpengine.com/

Company Description:
Berkshire Housing Development Corporation (BHDC) is a private non profit organization that serves all of Berkshire County, Massachusetts. Since its founding in 1971 it has focused on improving the lives of Berkshire County residents by creating affordable housing, providing housing services and programs and helping communities access and administer community development projects.

Berkshire Housing’s subsidiary Berkshire Housing Services, Inc. (BHSI) is a professional full service property management company that manages affordable housing, private community associations and commercial property.

Berkshire Housing is an Equal Opportunity Employer with respect to all employees and applicants for employment.  Hiring decisions are made without regard to race, color, religion, sex, age, national origin, disability, marital status, veteran status, military service, ancestry, gender identity or expression, or sexual orientation.

Berkshire Housing offers an excellent package including: comprehensive health insurance, dental, vision, 401K with employer match, flexible spending accounts, Wellness Programs, free long term disability insurance and MPFML as well as generous vacation, personal, sick time, and paid holidays.
 

 

Front Office Receptionist- Bilingual Spanish
To Commensurate With Experience
Pittsfield
Full Time
Administrative/Clerical/Data Entry
High School or Equivalent
2+

This team member represents the first contact with any existing or potential new customers arriving in the main office and should create a positive first impression by providing key support for the organization’s internal and external customers. S/he must be pleasant, courteous, helpful, knowledgeable, professional, caring, adhere to personnel policies, understand privacy and confidentiality relating to information due all customers and be accurate at all times in providing information requested. This person must adhere to Berkshire Housing’s mission & goals and shall act in a way as to create a positive image of the agency.

This position was created as we recognized the continued growth of our Housing Consumer Education Center (HCEC) as well as our continued partnership with Berkshire County Regional Housing Authority (BCRHA). One of the goals was to have a combined front door that served all consumers coming in to see those of Berkshire Housing and Berkshire County Regional Housing Authority. This “one stop shopping” concept is designed to create greater organizational capacity and a more accessible front door for housing assistance, homelessness prevention and resolution services and financial assistance options for at-risk, low income Berkshire County households. It is imperative that the person in this position have a full understanding of all programs administered between the two partnering agencies so they are successful at making the proper referrals to customers.



Job Classification: Full-Time
Work Schedule: Monday – Friday
8:00 a.m. – 4:30 p.m. (1/2 hour lunch)

  • Proficiency with typing, Microsoft Office, Word, and Excel
  • 1-2 years experience in multi-tasked, customer service environment
  • Strong written and verbal communication skills
  • Valid drivers license for training that may require out of town travel
  • Bi-lingual - Spanish speaking required