Company Description: We are looking for individuals who are committed to delivering an exceptional experience for our guests, owners, and team members. We are seeking candidates who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success, and build relationships? We would love for you to apply now to join our friendly, engaged, professional team.
Additional Business Name: Holiday Inn Club Vacations
Contracts Processor/Sales Support
Lanesborough, Pittsfield, Dalton, Hinsdale, Lenox, Lee, Great Barrington, Stockbridge, W. Stockbridge, Becket, Berkshire County
Some High School Coursework
Customer service, contracts, data entry, reception, front desk
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
The Contract Processor I position is responsible for the timely and accurate preparation and processing of vacation packages, new sales and standard upgrade contract documents. Additionally, this position is responsible for the daily update of demographic, sales personnel and marketing information.
ESSENTIAL DUTIES AND TASKS:
Data entry and document preparation of vacation packages, timeshare purchases, and warranty deeds.
Verifies exchange information, owner usage, and communicates transactions and balances to Sales Consultants.
Conducts deed verifications and prepares documents for property transfers.
Updates demographic and financial information.
Prepares daily sales deposits. Documents accounts and properly route action items.
This position will be cross trained and will include working in Reception, Sales Support and Gifting Departments.
Must be able to work weekends and late shifts as needed. Schedule is Friday through Tuesday (days) with Wednesday and Thursdays OFF.
Must be able to multi-task.
Excellent communication skills.
Excellent cash handling skills.
Must be able to type 40 WPM.
Must possess knowledge of Microsoft Word, Excel, Outlook.
Must be detail oriented and well organized.
Must have customer service skills and good people skills.