Member Account Representative, Loan Servicer

MORE JOBS
MORE JOBS IN BANKING

Print Email Save

MyCom Federal Credit Union
101 Fenn Street
PITTSFIELD, MA 01201

Website: mycomcu.org/

Member Account Representative, Loan Servicer
Per Hour
Pittsfield
Full Time
Banking
High School or Equivalent
Preferred
2+
Preferred

The ideal candidate will enjoy working with the public. This individual will perform a wide variety of general clerical duties to provide account management to the Credit Unions members in conformance with federal and state regulations, established bank policies, and operating procedures.

Responsibilities:

  • Build customer relationships
  • Evaluate customer needs
  • Open member accounts and provide member services
  • Process loan applications, prepare documentation, coordinate collection
  • Assist Sr. Loan officer in loan applications
  • Assist with accounting functions
  • Previous banking or financial services experience.
  • The optimal candidate will have the following credentials, qualifications, education, and work experience:
  • High School Diploma or its equivalent
  • Minimum 2 years of customer service experience
  • Perform as a team player, displaying positive and professional attitude towards members and co-workers
  • Customer service oriented
  • Great organizational, interpersonal, communication, and problem-solving skills
  • Ability to multitask
  • Flexible
  • Attention to detail
  • Computer Skills
  • Adhere to security practices, guidelines, and regulatory compliance
  • Saturday availability
  • A 6-month probationary period will apply