Job: Benefits Support Specialist

Elder Services of Berkshire County
73 South Church Street
PITTSFIELD, MA 01201

Website:esbci.org

Company Description:

Elder Services of Berkshire County, Inc. provides Berkshire older adults, caregivers, and individuals with disabilities the opportunity to live with dignity, independence, and self-determination, and to achieve the highest possible quality of life.

Full-Time positions offer excellent Benefits including Health Insurance, Free Dental Insurance , Vision Plan, Profit-Sharing Plan, Life Insurance, Thirteen Paid Holidays, three weeks paid vacation in the first year, Sick and Personal Days, Employee Assistance Program. MSW supervision available for applicable positions. Public Services Loan Forgiveness Program may apply.

Job Title:
Benefits Support Specialist
Salary Range:	Location:
$20.00 Per Hour	Pittsfield
Job Type:	Category:
Part Time	Support Services
Education Level:	Work Experience:
Associate Degree Required	2+ Preferred
Description:
Benefits Support Specialist (Part-Time – 20 Hours/Week)The Benefits Support Specialist provides direct support to older adults and individuals with disabilities in accessing MassHealth and other public benefit programs. This position focuses on benefit eligibility screening, application assistance, and navigation of MassHealth-related services and programs, including the Supplemental Nutrition Assistance Program (SNAP).Responsibilities include helping individuals understand available benefits, determining eligibility, assisting with completing and submitting applications, gathering required documentation, and navigating the enrollment and renewal process. The specialist will provide support by telephone, virtually, and in person based on the needs of the individual.The Benefits Support Specialist will complete self-paced virtual training to become a Certified Application Counselor (CAC) and will support MassHealth members age 65 and older through the redetermination process. This includes completing training on the MassHealth Application for Health Coverage for Seniors and People Needing Long-Term Care Services (SACA).
Requirements:
Qualifications Associate’s degree required Minimum of two years of relevant experience in elder services, social services, health care, benefits counseling, or a related field Knowledge of public benefits, MassHealth, or health coverage programs preferred SHINE and/or Certified Application Counselor (CAC) experience preferred Strong communication, organizational, and client support skills