Job: Director - Ambulatory Services

Berkshire Health Systems
742 North Street
PITTSFIELD, MA 01201

Phone:(413) 447-2784
Fax:413-447-2091
Website:berkshirehealthsystems.org

Company Description:

Berkshire Health Systems offers individuals the opportunity to work in an environment where they will be challenged, supported, and respected. As the region’s leading provider of comprehensive healthcare services, our employees are affiliated with an award winning teaching hospital, dedicated colleagues, and world class technology. The BHS family is proud to deliver the kind of advanced healthcare most commonly found in large metropolitan centers.


Job Title:
Director - Ambulatory Services
Salary Range:Location:
To Commensurate With Experience Pittsfield
Job Type:Category:
Full TimeDirector
Education Level:Work Experience:
Some High School Coursework
5+
Required
Description:

This role requires oversight of multiple diverse departments, managing clinical quality, customer service, financial performance, operational efficiency, and overall organizational outcomes. The most successful candidate will demonstrate seasoned leadership experience within the healthcare sector.

  • DEFINITION/PRIMARY FUNCTIONS
    • The Director of Ambulatory Services provides strategic leadership and oversight for a multidisciplinary portfolio of outpatient programs, including Wound Care & Hyperbaric Medicine (across two locations), Sleep and EEG Services, the Lymphedema Center, and the Hearing and Balance Center (BMC Audiology). This role ensures the delivery of safe, high-quality clinical care and exceptional patient experiences while driving innovation, program growth, and operational excellence. The Director collaborates closely with medical directors and key stakeholders to align clinical and business objectives, foster employee engagement, and maintain regulatory compliance. A deep understanding of each specialty area is essential to effectively lead and support these diverse services.
  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
    • Experience:
      • Five years management experience, preferably in a healthcare setting
    • Education and Training:
      • Baccalaureate degree required
      • MBA preferred
    • License, Certification & Registration:
      • None
    • Other Requirements:
      • Proven leadership skills demonstrating ability to motivate staff.
      • Excellent communication skills, written and verbal.
      • Analytical skills for evaluating and resolving issues.
      • Demonstrated ability to manage a large budget.
      • Ability to manage interests of diverse parties.
      • Ability to create and implement business plans for new programs and processes.
      • Demonstrated quality improvement focus including but not limited to routine measures, lean, six sigma.