Schedule: Part-time (20–30 hours per week)

The Recovery Program Assistant position is contingent upon grant funds, employment will depend on the successful acquisition and continuation of the behavioral health grant.

The Recovery Program Assistant ensures effective coordination, communication, and follow-through across the CHP Recovery Team and CHP sites. This position combines patient care coordination, data tracking and input, and quality improvement to strengthen program delivery and outcomes. The ideal candidate is highly organized, mission-driven, and able to manage their time and balance multiple priorities in a fast-paced environment.

Essential Skills and Qualifications:

• Data and Quality Management:
  • Train in the federal RedCap portal for NOMS data, track completion of data entry, and assist with entry.
  • Manage quarterly and six-month reassessments required by the program grant.
  • Collect and monitor data related to patient engagement, outcomes, and quality.
• Program Coordination:
  • Implement administrative and coordination functions that enhance case management, resource linkage, and patient engagement.
  • Coordinate workflows within the CHP Recovery Team (primary care, counseling, psychiatry, MAT, recovery, and crisis intervention) and with outside agencies to reduce barriers to care.
  • Liaise between the CHP Recovery Team and the ACO case management team around housing and critical needs support.
  • Collaborate with internal staff and community partners to improve patient access to essential services.
  • Foster teamwork, shared purpose, and coordinated patient care within the recovery program.
• Patient Care Coordination:
  • Coordinate patient visits and scheduling for medication for addiction treatment (MAT).
  • Monitor controlled substance prescriptions and documentation requirements.
  • Ensure MAT treatment agreements and controlled substance agreements are completed and filed appropriately.
  • Track injectable medication orders from participating pharmacies.
  • Maintain compliance with all documentation and follow up protocols.
• Case Management and Care Coordination:
  • Manage releases of information (ROIs) and external referrals for behavioral health and substance use disorder services.
  • Communicate with outside partners to support smooth transitions of care and timely information exchange.
  • Follow up on patient needs related to housing, insurance, or social determinants of health, in coordination with ACO/CHW case management and clinic management.
• Group Facilitation and Patient Engagement:
  • Organize and support group sessions on recovery, mental health, and wellness topics.
  • Conduct outreach, recruitment, and attendance follow-up for group programs.
  • Track participation and outcomes of group interventions.
• Experience (Preferred but not required):
  • At least 3 years’ experience in outpatient health care (primary care, behavioral health, or substance use treatment)
  • Demonstrated success in case management, care coordination, or healthcare project work
  • Strong communication, organization, and time management skills
  • Proficiency in EMR systems and office software
  • Team-oriented with proven collaboration skills
  • Ability to engage patients with empathy, cultural humility, and trauma-informed care principles
  • Familiarity with harm-reduction and recovery-oriented approaches
  • Bilingual (English/Spanish)

 Education and Training:

• • Associate degree or higher, or equivalent work experience
  • Medical administration, medical assistant, or addiction studies training.