Job: Case Manager – Older Adults & Individuals with Disabilities

Elder Services of Berkshire County
73 South Church Street
PITTSFIELD, MA 01201

Website:esbci.org

Company Description:

Elder Services of Berkshire County, Inc. provides Berkshire older adults, caregivers, and individuals with disabilities the opportunity to live with dignity, independence, and self-determination, and to achieve the highest possible quality of life.

Full-Time positions offer excellent Benefits including Health Insurance, Free Dental Insurance , Vision Plan, Profit-Sharing Plan, Life Insurance, Thirteen Paid Holidays, three weeks paid vacation in the first year, Sick and Personal Days, Employee Assistance Program. MSW supervision available for applicable positions. Public Services Loan Forgiveness Program may apply.

Job Title:
Case Manager – Older Adults & Individuals with Disabilities
Salary Range:	Location:
$22.83 - $23.85 Per Hour	Pittsfield
Job Type:	Category:
Full Time	Social Services
Education Level:	Work Experience:
Bachelor's Degree Preferred	2+ Required
Skills/Certifications/Licenses:
Driver's License - Preference: Required
Description:
Make a meaningful difference in the lives of older adults and individuals living with disabilities. As a Case Manager, you will play a vital role in helping people maintain independence, access essential services, and receive compassionate, coordinated care. As a key member of our Primary Care and Interdisciplinary Teams, you will provide comprehensive case management services to individuals enrolled in MassHealth Senior Care Options (SCO) and One Care programs. You’ll support adults age 65+ as well as younger individuals with disabilities, working alongside them to understand their goals, respect their choices, and connect them to the resources they need to thrive. What You’ll Do Build trusting relationships with clients and families, grounded in respect and person-centered care Conduct initial and ongoing assessments to understand strengths, needs, and goals Develop and coordinate individualized service plans that promote independence and well-being Connect individuals to community resources, healthcare services, and supports Collaborate closely with interdisciplinary teams, providers, and community partners Conduct home visits and facilitate care planning conversations Maintain consistent communication and complete timely, accurate documentation What You Bring A commitment to serving older adults and individuals with disabilities with dignity and compassion Strong organizational skills and the ability to manage multiple priorities in a dynamic environment The ability to work independently while remaining deeply collaborative Excellent communication and relationship-building skills across diverse communities
Requirements:
Qualifications Bachelor’s degree preferred Minimum of two years of professional experience working with individuals age 65+ At least one year of experience in a healthcare setting serving older adults (e.g., hospital, nursing facility, community health agency, or interdisciplinary program within an ASAP) Ability to work remotely as needed, with reliable internet, phone access, and transportation We are an Equal Opportunity Employer, committed to building a diverse and inclusive team that reflects the communities we serve.