Job: Child Care Enrollment Specialist

18 Degrees
480 West Street
PITTSFIELD, MA 01201

Phone:(413)448-8281
Website:18degreesma.org

Company Description:

18 Degrees is where the sun stands just below the horizon at daybreak. It’s more dark than light in that moment, and hard to see the way forward. At 18 Degrees – formerly Berkshire Children and Families – it’s our mission and privilege to meet people at that point, with the promise that for them, for all of us, the light will grow from the start of each new day.

18 Degrees promotes the well-being and strengths of children, youth, and families to build better communities in Western Massachusetts. We provide education, parenting skills and support, prevention and intervention, advocacy, and life skills across a spectrum of programs serving children, young people, individuals and families in four areas: early education and care; foster care and adoption; child and family well-being; youth and community development.

Our approach with folks is to start with questions about their goals – their dreams. Our work is to guide them to the resources, skills, and support that will help them reach their goals. This is not a typical conversation for social service agencies, but it is one that is central to our mission of Every child in a family. Every family in a community. Focusing on hopes and dreams helps those we serve to see that new beginnings are possible.


Job Title:
Child Care Enrollment Specialist
Salary Range:Location:
$19.41 - $19.70 Per Hour Pittsfield
Job Type:Category:
Full TimeChild Care
Education Level:Work Experience:
High School or Equivalent
Required 		Up to One Year
Required
Description:

18 Degrees is where new beginnings come to light for children and families – join us on our journey into a new day!  At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community. [Spanish Speaking helpful.]

This Childcare Enrollment Specialist is a full-time role working for our multiple childcare sites. 

  • Manage enrollment processes for a large-scale childcare program serving 162 children across 4 EEC licensed sites.
  • Serve as a primary point of contact for families throughout the enrollment process.
  • Accurately determine and assign the most appropriate funding source for each enrolled family based on eligibility and documentation.
  • Input, track, and maintain financial subsidy data for families, ensuring accuracy and compliance.
  • Administer enrollments for families receiving state-funded childcare as a contracted provider with the Department of Early Education and Care (EEC).
  • Collaborate closely with Seven Hills Child Care Resource & Referral (CCRR) regarding voucher placements.
  • Maintain compliance with EEC regulations and funding requirements.
  • Manage high-volume data entry while meeting deadlines in a fast-paced, detail-oriented environment.
  • Communicate complex funding and enrollment information clearly and compassionately to families.
  • Work collaboratively with Site Directors to ensure enrollment capacity across all sites.
  • This is a demanding, high-responsibility role that requires strong attention to detail, the ability to manage multiple enrollment requests simultaneously, and comfort working with state subsidy systems and regulations.
  • High school diploma or equivalent required.

 Multicultural/multilingual candidates are encouraged to apply.  Send cover letter and resume to Paula McDermott, 18 Degrees, 480 West Street, Pittsfield, MA  01201 or email pmcdermott@18 degreesma.org.  Visit our website at www.18degreesma.org.  AA/EOE