Job: Retail Sales Associate

Family Footwear Center
444 Pittsfield Rd
LENOX, MA 01240

Phone:(413)442-6330
Website:familyfootwearcenter.com

Job Title:
Retail Sales Associate
Salary Range:Location:
To Commensurate With Experience Pittsfield, Lenox, Lee
Job Type:Category:
Full / Part TimeSales/Retail
Education Level:Work Experience:
High School or Equivalent
Required
Up to One Year
Required
Description:

At Family Footwear Center, we are hiring Part-Time Sales Associates to support daily store operations and deliver a strong customer experience on the sales floor.

This is an active, customer-facing role focused on selling, product knowledge, and maintaining store standards. You’ll spend your time working directly with customers, supporting the team, and helping keep the store running efficiently.

Key Responsibilities

  • Greet and assist customers in a professional, approachable manner
  • Understand customer needs and recommend appropriate footwear
  • Drive sales through product knowledge, fit guidance, and add-on selling
  • Complete transactions accurately and efficiently
  • Maintain awareness of current promotions and store initiatives
  • Keep the sales floor and stock areas clean, organized, and well maintained
  • Assist with receiving, stocking, and merchandising product
  • Follow all store policies related to inventory control and loss prevention

Product Knowledge & Development

  • Learn and apply knowledge of footwear brands, materials, and fit
  • Stay current on new products, seasonal changes, and key features
  • Participate in training and apply knowledge directly on the sales floor

What We’re Looking For

  • Retail experience preferred, but not required
  • Strong communication and customer service skills
  • Reliable, professional, and able to work as part of a team
  • Comfortable staying active and engaged throughout the shift
  • Ability to handle multiple tasks while keeping focus on the customer

What We Offer

  • Competitive hourly pay based on experience
  • Deep employee discounts across major footwear brands
  • A stable, team-oriented work environment
  • Opportunity for growth

About Family Footwear Center

We are a locally owned retailer focused on quality footwear and consistent service. Our stores are built on reliability, product knowledge, and a team that takes pride in doing the job well.

Requirements:

Position Details

  • Part-Time / Full-Time (Hourly)
  • Flexible scheduling
  • Evening and weekend availability required
  • Active role — standing and moving throughout shifts
  • Ability to lift up to 40 lbs