Job: Nutrition Support Professional

Elder Services of Berkshire County
73 South Church Street
PITTSFIELD, MA 01201

Website:esbci.org

Company Description:

Elder Services of Berkshire County, Inc. provides Berkshire older adults, caregivers, and individuals with disabilities the opportunity to live with dignity, independence, and self-determination, and to achieve the highest possible quality of life.

Full-Time positions offer excellent Benefits including Health Insurance, Free Dental Insurance , Vision Plan, Profit-Sharing Plan, Life Insurance, Thirteen Paid Holidays, three weeks paid vacation in the first year, Sick and Personal Days, Employee Assistance Program. MSW supervision available for applicable positions. Public Services Loan Forgiveness Program may apply.

Job Title:
Nutrition Support Professional
Salary Range:	Location:
$20.00 - $20.01 Per Hour	Pittsfield
Job Type:	Category:
Temporary- Full Time	Administrative/Clerical/Data Entry
Education Level:	Work Experience:
Associate Degree Preferred	2+ Preferred
Skills/Certifications/Licenses:
Driver's License - Preference: Required
Description:
Elder Services of Berkshire County, Inc. is seeking a dependable, organized, and customer-focused Nutrition Support Professional to support our Nutrition Program and help ensure older adults and individuals with disabilities receive reliable meal services. What You’ll Do Provide friendly and professional phone and office support to consumers, staff, drivers, and community partners. Process Home Delivered Meals (HDM) enrollments, service changes, transfers, suspensions, and terminations. Maintain accurate consumer records, data entry, documentation, and program reports. Coordinate daily meal route coverage and communicate schedule changes with drivers and staff. Respond to emergency calls and consumer updates while following established protocols. Coordinate monthly menu distribution and assist with office systems, supplies, and process improvements. Provide backup and cross-coverage to keep program operations running smoothly. What We’re Looking For High school diploma or at least two years of experience in consumer services, food service, or a related field. Experience working with older adults or individuals with disabilities. Strong customer service, communication, organization, and problem-solving skills. Excellent attention to detail and ability to manage multiple priorities. Valid driver’s license and access to a personal vehicle required. Associate’s degree preferred. This position is designated as a Mandated Reporter under Massachusetts law. Elder Services of Berkshire County, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. Join a team making a meaningful difference in the lives of people in our community!