Job: Client Relations Specialist

18 Degrees
480 West Street
PITTSFIELD, MA 01201

Phone:(413)448-8281
Website:18degreesma.org

Company Description:

18 Degrees is where the sun stands just below the horizon at daybreak. It’s more dark than light in that moment, and hard to see the way forward. At 18 Degrees – formerly Berkshire Children and Families – it’s our mission and privilege to meet people at that point, with the promise that for them, for all of us, the light will grow from the start of each new day.

18 Degrees promotes the well-being and strengths of children, youth, and families to build better communities in Western Massachusetts. We provide education, parenting skills and support, prevention and intervention, advocacy, and life skills across a spectrum of programs serving children, young people, individuals and families in four areas: early education and care; foster care and adoption; child and family well-being; youth and community development.

Our approach with folks is to start with questions about their goals – their dreams. Our work is to guide them to the resources, skills, and support that will help them reach their goals. This is not a typical conversation for social service agencies, but it is one that is central to our mission of Every child in a family. Every family in a community. Focusing on hopes and dreams helps those we serve to see that new beginnings are possible.


Job Title:
Client Relations Specialist
Salary Range:Location:
$17.37 Per Hour Pittsfield
Job Type:Category:
Part TimeAdministrative / Phone Duty
Education Level:Work Experience:
High School or Equivalent
Required 		Up to One Year
Preferred
Description:

Family Services Agency, Part-time/Afternoons

18 Degrees is where new beginnings come to light for children and families – join us on our journey into a new day! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.  Great opportunity to earn a little extra money. If you are energetic, welcoming, inclusive, and customer service driven, we’re looking for you!  

  •  Duties include handling phone calls, administrative assistance and meeting and event assistance. 13-15 hours a week. Must be able to work the first and third Saturday of the month.
  • Will work on tasks as assigned for Family Resource Center.
  • Successful candidates will have organizational and computer skills including ability to work with MS Word, Publisher, Excel, and learn additional software. 
  • The ability to handle sensitive information is a must. 
  • Exceptional customer service and interpersonal skills, teamwork and the ability to work independently, and flexibility with a can-do attitude.  

Great work environment.  Bi-lingual candidates encouraged to apply.   Apply on-line or send cover letter and resume to Kelsey Radzion, 18 Degrees, 480 West Street, Pittsfield, MA 01201.  Visit our website at www.18degreesma.org.  AA/EOE