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Carr Hardware
547 North Street

Phone: 413-443-5611
Fax: 413-443-4136
Company Description:

Carr Hardware is the largest and most complete industrial supply, hardware and rental house in the Berkshires. Founded in 1928, Carr currently has six locations: four in throughout Berkshire County and two in CT. We are growing and looking for some technical rockstars to join our team.

Carr employs over 90 career professionals offering competitive wages and industry leading benefits. Voted “Best in the Berkshires” for 21 years running, we offer our customers an unmatched shopping experience and our employees job stability and satisfaction. Carr Hardware continues to grow, and outstanding customer service oriented technical individuals are the key to our success!

Job Title :
Key Holder
Job Category list :
Full Time/Part Time
Salary :
To Commensurate With Experience
City / Town :
Lee, North Adams, Connecticut
Degree Preferred :

Job Description :
• Maintain and operate store equipment
• Resolve customer issues and concerns
• Supervise front end sales and returns, manage daily financial operations
• Schedule, lead, direct, motivate, evaluate, train and coach store employees
• Train employees in customer service, merchandising, add-on sales and safety
• Oversee back end processes
• Maintain appealing and organized store appearance, plan merchandise placement and signage
• Control shrinkage and operational imperatives
• Stay apprised of competitors product offerings and pricing
• Increase bottom line profit by controlling costs and labor hours
• Practice and enforce safety procedures and policies
• Operate all equipment necessary including dollies, hand-trucks, forklift, computer and cash register
Requirements :
Strong customer service and retail sales experience  
Strong product and service knowledge
3 years' experience in retail management, preferably with a major retailer and/or hardware profile
Excellent verbal/written communications skills
Familiarity with Profit & Loss concepts
Staff training & development
Budgeting experience
Strong Merchandising skills
Operations management
Door Key and Alarm Code responsibility
Excellent attention to detail and follow through
Proven record of dependability
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