Physical Response Counselor / Advocate


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Elizabeth Freeman Center
43 Francis Avenue
Website: Click Here

Company Description:
Elizabeth Freeman Center provides domestic
violence and sexual assault services and
advocacy in Berkshire County and surrounding
areas. Our services are free and confidential,
and include counseling, safe shelter, court
advocacy, a 24/7 toll-free hotline, and much
more. Affirmative Action/Equal Opportunity
Physical Response Counselor / Advocate
To Commensurate With Experience
Berkshire County
On Call
Social Services
Up to One Year
Bilingual - Preference: Nice to have
Excellent writing skills - Preference: Required
Massachusetts Drivers license - Preference: Required

Elizabeth Freeman Center seeks a passionate, responsible, and reliable physical response counselor/advocate to support people at the hospitals or police stations in the county after an assault and to provide support during emergency concerns at EFC’s emergency shelter or on hotline.  Evening and weekend shifts. 

  • Provide physical response for sexual assault victims/survivors at Berkshire Medical Center, Berkshire North, and Fairview Hospital
  • Provide physical response for domestic or sexual assault victims/survivors at county police stations.
  • Provide back-up support to EFC shelter staff for emergency concerns at shelter or on EFC’s hotline.
  • Liaise with hospital staff and Sexual Assault Nurse Examiners (SANE) to help ensure clients’ needs are met.
  • Connect victims/survivors to EFC services and ongoing support.
  • Maintain appropriate and professional boundaries with clients, use good judgment, and adhere to strict guidelines and protocols to ensure client confidentiality and security.
  • Complete all other duties to ensure that clients are provided with professional, empathetic, affirming services within the context of the agency’s mission and consistent with grant requirements.

Work Hours: Rotating shifts, evenings and weekends.

Compensation and benefits: This position offers: a stipend for coverage of $460 weekly (Monday – Sunday) with additional increments for holiday coverage; an hourly rate of $24 for physical response and telephone response with additional compensation for major holidays; bilingual capacity, and education, openness to innovation, and the opportunity and resources to do meaningful, impactful work. This is not a benefited position.

Weekend back-up coverage opportunities are also available.

  • Must be able to answer calls immediately in a confidential space and stay within range of clear and consistent cell phone service for the duration of each shift.
  • Must be able to respond to hospital or police station within 40 minutes.
  • Ability to keep calm in emergencies and exercise good judgement.
  • Good listening and empathetic skills
  • Personal and/or work experience in domestic violence, sexual violence, or trauma
  • Ability to keep excellent records and fulfill all reporting requirements.
  • Night and weekend availability
  • Commitment to social justice and anti-oppression work, and respect for cultural diversity
  • Ability to climb and descend stairs and lift/carry up to 25 pounds.
  • Bilingual English/Spanish preferred
  • Must successfully pass Criminal Record Check-CORI, be found appropriate to work with minors, have valid Massachusetts driver’s license, safe driving record, and reliable transportation.

Applying: To apply, please send cover letter and resume to  

Apply on Company Website