The Site Manager is responsible for maintaining all apartments and structures (if any) in the apartment complex. He/She is responsible for administering policies and following procedures as outlined in the Policy & Procedure manual of Berkshire Housing Services, Inc. He/She acts as the on-site liaison between tenants and Berkshire Housing Services, Inc. with regards to maintenance problems, tenant behavior, and in general, any problems which affects the efficient management of the apartment complex and the comfort, welfare and safety of the tenants. Strict confidentiality is always followed and adhered to with regards to management of the property and tenant related issues.
Specific Tasks &Duties include and are not limited to the following:
Inspects apartment upon tenant giving notice to vacate
Completes turnover of apartment to include painting and cleaning of the unit as direct by Property Manager
Shows apartment to prospective tenants as requested
Performs pre-rental inspection and completes pre-rental inspection forms
Maintains an up-to-date log of all maintenance related activities
Maintains a daily log as to project activities and events other than maintenance activities, such as tenant activities, outside contractor work, official visitors to the project and weather conditions. This information is logged in a company provided calendar (Black Book) maintained by all on site team members
Attend to or repair all resident service requests within 24 hours unless parts are unavailable, or a contractor is needed.
Provide coverage for other team members during vacations/absences.
Maintain unit files in the fashion specified in the BHSI policies and procedures handbook
Performs general repairs to include minor carpentry, plumbing and electrical repairs
Follows written maintenance schedule on the care of equipment
Follows and completes the weekly site report regarding daily cleaning and routine responsibilities
Responsible for snow removal during and after storms seven (7) days a week. Follows the Snow Removal policy as directed by Property Manager
Monitors contractors performing tasks requested by management, including vendors performing services under seasonal contracts relating all issues to the Property Manager immediately
Polices garbage and disposal areas (dumpsters) and all grounds of apartment complex ensuring rubbish, papers and miscellaneous debris are picked up
Goes to local supply centers to pick up supplies for the project
Maintain proper levels of inventory for maintenance supplies by communicating needs to Property Manager
Distributes flyers or other materials to each apartment as requested by management
Acts in a responsible manner always keeping in mind the Project’s interest
Performs all other related tasks as requested by management including enforcement of property rules and regulations.
Is required to respond to emergency situations that may occur during the evening or weekends.
Performs maintenance tasks as directed by management.
These duties are not meant to be all inclusive. Other duties may be added that are associated with a position of this nature.
Job Classification: Full-Time
Work Schedule: Monday-Friday
8:00 A.M.- 4:30 P.M.
On-call evening hours and rotated on-call weekend shifts