Front Desk - Medical Office

Front Desk position in Medical/Clinical setting!  This could become a temp to hire if it's a good fit. If you are great with people, understand and respect patient confidentiality and enjoy the varied day and tasks of a Front Desk role, then this is for you! Excellent benefits upon hire. 
Schedule: Monday through Friday- Daytime only- Full Time

Essential Job Functions for the Front Desk:

• Provide general reception functions such as greeting guests, and registering of clients, gathering referral data from sources and assignments of cases of referrals to clinicians
• Address billing and insurance issues with clients who check in for appointments i.e.- requesting co-payments, sliding scale fee payments, MassHealth eligibility verification, address and billing information changes, and obtaining registration information for new and re-entering client records
• File, and manage medical record support such as filing, chart assembly, maintenance, chart location, retrieval and release of information
• Answer phone and transfer calls to appropriate programs and personnel
• Provide general clerical support including but not limited to: typing, photocopying, and mail distribution
• Provide general office support functions including but non limited to: overseeing waiting room activities, maintaining waiting room area and furnishings, order office/maintenance supplies and maintaining janitorial supply closet

Desired skills for Front Desk: 

• Familiarity with general office and clerical support procedures• Ability to word process and enter data with accuracy and in a timely manner• Ability to work with a wide variety of people and personalities• Ability to multi-task and work in a fast-paced environment• Ability to conduct themselves professionally and represent the agency in a professional manner• High regard for confidentiality and the handling of confidential information

1-2 years of prior reception or customer service at the key-holder or supervisory level OR 2-3 years centralized customer service experience required• High school diploma or GED required• Office management certification or course-work in related programs preferred• Prior experience in medical record principles and practice preferred• Bilingual preferred