Technical Writer


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Lenco Industries
10 Betnr Industrial Drive
Pittsfield, MA 01201
Website: Click Here

Company Description:
Lenco is proud to serve as the nation’s leading designer and builder of tactical armored vehicles for Police, Fire, EMS, Military and Government agencies worldwide. Lenco is a well-respected, family-owned & operated business in our third generation and has been quietly growing in the Berkshires since 1981. With over 110 employees and three Pittsfield manufacturing facilities totaling over 160,000 SF, our staff enjoys clean, bright, organized workspaces; top notch equipment and company safety protocols that prioritize our employees’ health, safety and well-being. Our company culture reflects a cooperative team spirit and feeling of accomplishment producing world class response & rescue vehicles that are highly regarded and internationally recognized as protecting and saving countless lives. Our business is growing, and we seek hard-working & dedicated people who value the pay, benefits, work environment and job satisfaction our company offers. Please visit to learn more.
Technical Writer
To Commensurate With Experience
Full Time
Bachelor's degree or equivalent

JOB SUMMARY:  The Technical Writer is responsible for writing, creating, and managing all internal and external Standard Work Instructions, product and operation manuals, maintenance documents, parts manuals, and miscellaneous technical documents, as required.


  • Updates and maintains Standard Operating Procedures for documentation of manufacturing, assembly and repair procedures for on-site and external vendors.
  • Writes and maintains all Standard Work Instructions for internal directions of manufacturing process and for customer-based installation directions.
  • Creates and Maintains checklist for manufacturing and production depts to follow creating consistency across depts and personnel.
  • Documents production processes and identifies gaps in documentation and production depts and creates, or updates documentation to ensure consistent and accurate documentation.
  • Updates and maintains product operation and maintenance manuals consistent with vehicle model year changes.
  • Updates and maintains product parts and equipment manuals consistent with product and vehicle model year changes.
  • Other duties as assigned.


  • Maintain confidentiality and observe data protection and associated guidelines.
  • Understand and comply with safety and environmental policies.
  • Other duties as assigned.


  • Engineering Department
  • Technical Services and Parts Sales Department
  • Manufacturing / Production Department


  • At least one to two years of relevant experience.
  • Understand and be familiar with design-to-manufacture environment.
  • Adobe Creative Suite or other similar design software experience
  • Microsoft Word, Excel, and PowerPoint experience.
  • SolidWorks, SolidWorks composer or SolidWorks visualize experience is a plus.
  • SolidWorks PDM experience a plus


  • A bachelor’s or associate degree in a relevant field or from a technical writing or communication program.
  • Professional certification