Community Engagement Coordinator

TITLE:        Community Engagement Coordinator
STATUS:    Part-Time, Year-Round, In-Person, Non-exempt
SCHEDULE:    20 hours a week, ability to work nights and weekends to attend events
LOCATION:    Hybrid in administrative duties; the ability to be in-person in Becket and Pittsfield, Massachusetts, for hands-on programming support year-round
REPORTS TO:    Director of Community Engagement
DEPARTMENT:    Community Engagement
WORKS WITH:    Interns and volunteers, Programming, Company Management, Finance, Production, Marketing
COMPENSATION: $20-$25 per hour
BENEFITS (SUMMER ONLY):  Three meals daily, free access to classes, performances, talks, and studio usage 

POSITION OVERVIEW

We are looking for a Community Engagement Coordinator to support the growth and practices of the Community Engagement department to connect communities of all ages, backgrounds, and abilities through movement and shared arts experiences. With a particular focus on access and equity to the arts, the department provides a wide variety of observational, participatory, and creative programming that educates and connects our community through dance. This position supports the Pillow’s in-person and virtual Community Engagement Programs and will work closely with the Community Engagement Director.

The Community Engagement Coordinator is responsible for supporting the administrative and programmatic logistics and activities of the department. This role supports virtual and in-person program coordination as assigned, including but not limited to event coordination, scheduling, and communication with multiple stakeholders, including participants, artists, volunteers, and the public.

RESPONSIBILITIES

• Serve as the Community Engagement department administrator.
• Monitor department email.
• Attend scheduled meetings with partners and artists to take notes.
• Ensure the institutional calendars are up-to-date with all program information.
• Manage the studio scheduling requests on behalf of the department.
• Act as the primary documenter for department meetings, programs, and forums as assigned.
• Assist with data entry and upkeep in the organizational database (Tessitura) as assigned by the CEG Manager.
• Draft program copy, program reports, and proofread materials.

Budget

• Assist with department expenses and income, including receipt tracking and coding, artist fees, issuing reimbursements, and income reports.
• Draft letters of agreement for artists and independent contractors.

Event Support

• In-person support for year-round events as scheduled, including public classes, workshops, and Day at the Pillow visits, among other programs. Events are regularly scheduled on weekends and in the evenings.
• Duties include preparing event spaces, registering attendees, collecting payment, facilitating public welcome, interacting with participants and artists, and providing customer service for participants.
• Be present during College Partner site visits and Pillow Lab Showings to facilitate tours and greet guests.  

Support the Curriculum in Motion Institute

• Lead the logistics of the recruitment process, liaise with other departments accordingly, and drive the communications timetable.
• Liaise with varied Departments, including Archives, Artist Services, IT, and Production, to coordinate the Curriculum in Motion Institute Closing & Opening Modules on-site at Jacob’s Pillow.
• Prepare individualized acceptance materials, communications, and invoices for applicants and participants.
• Support the hospitality and logistical needs of faculty and participants, including travel arrangements, overnight accommodations, and coordinating special activities.
• Liaise with the appropriate department to provide logistics for the program, including Archives, Dining, and Production, among others.
• Support alumni communications for the CIM Institute.

Community Tabling

• Coordinate staff community tabling opportunities by actively pursuing opportunities, scheduling, and preparing materials.

WORKING CONDITIONS/PHYSICAL DEMANDS 

• Office setting: Remaining in a stationary position for extended periods, moving within the office space as necessary.
• Frequent interruptions.
• Working regularly outdoors in all weather conditions, including inclement weather.
• Working regularly in wooded areas with exposure to native wildlife, including, but not limited to, rodents, ticks, and mosquitos.
• Working regularly in community public spaces such as libraries, event venues, Farmers Markets, etc.
• Move objects across campus, with or without assistance, such as tables, chairs, and event supplies.
• Ability to work evenings and weekends.

PREFERED QUALIFICATIONS

• Minimum of one year of administrative work experience.
• Ability to listen deeply with sensitivity and respond to nuance and changing circumstances.
• Maintain the goal of growing confidence and trust between staff, artists, and the community with authentic, caring responses.
• Attitude of openness, generosity, creative solution-seeking, and joy.
• Ability to balance organization and flexibility.
• Ability to multi-task between multiple programs and projects simultaneously.
• Highly effective oral and written communication skills via email, phone calls, video conferencing, and in-person.
• Openness to engaging in class/workshop content and experiences.
• Ability to work independently and as part of a team.
• Proficiency with Google applications such as Gmail, Google Docs, and Google Sheets.
• Proficiency with Microsoft Office.
• Experience with customer relationship management software such as Tessitura preferred.
• Proficient in utilizing graphic design tools like Canva.
• Bilingual is a plus but not required. 

Not sure you meet 100% of the qualifications? Research shows that men apply for jobs when they fulfill an average of 60% of the criteria, but women tend to apply only if they meet 100% of them. Yet, people who are systematically marginalized tend only to apply if they meet every requirement. We encourage you to apply if you believe you could excel in this role. Please use your cover letter to tell us about what you hope to bring to this role. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. So, whether you're returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.
 
APPLICATION PROCESS
Video and/or audio applications are welcome (though not required), in addition to written expressions of interest.
Interview Stages: Candidates can expect to engage in up to three rounds of interviews, the final interview taking place on campus. 
Additional Documents: We may ask for a writing sample or a sample spreadsheet to better understand your expertise and fit for the role.
Accessibility Accommodations: Should you require any accommodations to facilitate your application, please don’t hesitate to reach out to us at hr@jacobspillow.org. We are committed to providing support throughout the application journey, whether that’s through email, a phone conversation, or a video call.