Business Development Center/Customer service - Bedard Bros. Auto Sales - Cheshire

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Bedard Bros. Auto Sales
391 South State Road Rt. 8
CHESHIRE, MA 01225
Phone:(413)743-0014
Fax:(413)743-1279
Website: Click Here

Company Description:

Bedard Bros is a family owned auto dealership serving Berkshire County and the surrounding area since 1954. We represent several franchises, Honda, Chevrolet, Chrysler Jeep Dodge Ram and Volvo all in one location with 4 state of the art showroom and service facilities. We also offer a great selection of pre-owned and Certified pre-owned vehicles

Business Development Center/Customer service
Cheshire
Full Time
Support Services
High School or Equivalent
2+
Preferred

Job Description:
Bedard Brothers Auto Sales, Inc. is now hiring extremely talented and professional Business Development Representatives responsible for sales and service (inbound/outbound) calls and communicating with prospects and customers to schedule appointments (via text, email, or socail media as assigned). Follow-up with existing customers to ensure customer satisfaction is achieved while generating leads and making appointments.

Essential Functions:
- Completes inbound and outbound calls focused on lead generation activities for new, used car and service drive marketing programs.
- Additional outbound calls include but are not limited to safety recalls, recommended services, special order parts, state inspections, etc.
- Respond to inbound internet leads in a timely manner by text, phone, email and social media.
- Schedule and confirm all sales appointments.
-Assists with answering customer inquiries and problems by routing to customer to the appropriate department or contact.
-Conducts telephone correspondence courteously and promptly.

Responsibilities include:
•Good communication skills and no phone reluctance.
•Ability to work independently and time management skills.
•Self-motivated and a desire to make a difference.
•A professional and confident personality.
•Good computer skills.
•Flexibility to work alternating Saturdays with a day off during the week. Closed on Sundays.

Job Requirements:
•Confident and professional phone manner
•Strong computer and Internet skills
•Call center, collections, inside sales experience is a plus
•Strong record of positive customer satisfaction results
•Submit to and successfully pass a pre-employment background check.

Additional information

Competitive Pay + bonus + benefits + paid training and more!

To Apply: All applications must be completed and submitted online via the application you will see when you click