Museum Shop Associate - The Clark Art Institute - Williamstown

Position Summary

The Museum Store Associate helps create a friendly, welcoming experience for visitors while supporting daily store operations. This role requires reliable weekend availability.

Major Duties and Responsibilities (Essential Functions)

• Greet and assist visitors with sales and provide information about retail merchandise.
• Answer visitor questions in person or by phone by providing information about the museum facilities, exhibits, and events.
• Assist with the opening and closing of the store ensuring established procedures are followed.
• Stock merchandise.
• Keep the store clean, organized and visually appealing.

• Other duties as assigned.

Minimum Qualifications

Education, Training, and Skills

• High school diploma or equivalent preferred.
• Strong customer service and communication skills preferred.
• Ability to work independently and as part of a team. 

Work Experience

• Prior retail or customer service experience preferred (3+ months).

Schedule Requirements

• Must be available to work every weekend.
• Occasional evening shifts required.
• Applicants unable to work weekends will not be considered.

Physical Demands and Work Environment 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: Physical Demands:
  • Ability to stand for prolonged periods of time.
  • Ability to bend and reach.
  • Ability to safely lift up to 20 pounds.

• Work Environment: Work will be performed in a retail store and museum spaces. The noise level in the work environment ranges from low to high. Working weekends and occasional evenings is required.