Direct Support of the President
The Chief of Staff works closely with the President to support leadership effectiveness, decision-making, and focus.
- Manage workflow by organizing projects, initiatives, and priorities to ensure the President is focused on what matters most.
- Serve as a thought partner and trusted advisor, supporting creative problem-solving and strategic thinking.
- Help “see around corners” by anticipating emerging issues and opportunities, both internally and externally.
- Strategically manage the President’s time, including evaluating meetings, travel, and external commitments for alignment with organizational priorities.
- Act as a gatekeeper to ensure the President’s involvement in projects and decisions occurs at key moments where her input and authority are most needed.
- Prepare the President for meetings by ensuring she has the information, context, and materials necessary to be productive and engaged.
- Cross-Departmental Project Management and Strategic Support.
The Chief of Staff plays a central role in coordinating work across departments and supporting execution of organizational priorities.
- Lead and coordinate cross-departmental projects and initiatives, bringing structure, timelines, and alignment to complex work.
- Support implementation and tracking of the Strategic Plan, including helping define key performance indicators and monitoring progress.
- Identify opportunities to improve systems and processes that support organizational effectiveness.
Board and Governance Support
The Chief of Staff supports strong governance and effective communication between staff leadership and the Board of Directors.
- Manage scheduling, communications, materials, and logistics for Board and committee meetings.
- Ensure timely preparation and distribution of materials, accurate meeting minutes, and follow-up on decisions.
- Support onboarding and orientation of new Board and advisory members.
Staff, Senior Staff, and Organizational Rhythm
The Chief of Staff helps maintain clear communication, accountability, and organizational rhythm across the staff team.
- Coordinate senior staff and all-staff meetings, including agenda development, minutes, and follow-through on decisions.
- Lead planning and logistics for internal gatherings such as staff retreats and planning sessions.
- Support internal events and meetings that strengthen staff connection and engagement.
People Operations and Organizational Infrastructure
The Chief of Staff supports core people and operational systems that keep the organization running smoothly.
- Provide support for hiring, onboarding, benefits administration, and employee evaluations, in collaboration with Finance and leadership.
- Help maintain, update, and support adherence to SOPs and organizational policies to ensure consistency and clarity.
Additional Responsibilities and Opportunities May Include
- Supporting staff engagement activities and internal culture-building efforts.
- Participating in or supporting the Diversity, Equity, Inclusion, Access, and Belonging committee.
