Certified Dental Assistant - Community Health Programs - Great Barrington

Certified Dental Assistant

Great Barrington

Full Time

Dental
Dentist, Dental Hygienist

High School or Equivalent
Required

Up to One Year
Preferred

Listed as State of Massachusetts as a Registered Certified Dental Assistant - Preference: Required
DANB certification - Preference: Required
Maintain a current CPR license. - Preference: Required

Location: Neighborhood Dental Center (Pittsfield, MA) or Great Barrington Dental Center (Great Barrington, MA)

The Certified Dental Assistant provides support to CHP dentists and dental hygienists. This person is cross-trained on reception at the dental practice. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures.

To perform the job successfully, an individual should demonstrate the following competencies:

• Demonstrate ability to manage projects or tasks.
• Manage difficult or emotional patient situations.
• Respond promptly to patient needs.
• Solicit patient feedback to improve service.
• Respond to requests for service and assistance.
• Complete administrative tasks correctly and on time.
• Cover when needed and cross train for additional administration/dental coverage or other site management as needed.
• Maintain confidentiality.
• Professional, welcoming, and pleasant personality.
• Contribute to building a positive team spirit.
• Respond well to questions.
• Takes careful and accurate notes.
• Follow up on messages and ensures delivery of messages.
• Compose/type letters if requested by administration.