Paratransit Operator - Berkshire Transit Management Inc. - Pittsfield

Paratransit Bus Operators transport paratransit service clients in a scheduled order to/from local or distant destinations within Berkshire County. They act as “front-line” customer service representatives of the Company. They use good judgment, interpersonal communication skills, and workplace knowledge to assist customers with information, assure passenger safety, and operate their vehicle according to all traffic laws and Company policy.

This position is subject to drug and alcohol testing, including random testing, under Federal Transportation Administration (FTA) drug and alcohol regulations.

• Provide transportation in accordance with Massachusetts law, ADA policy, Company policy, and the principles of safe vehicle operation.
• Act as “front-line” customer service representatives of the Company.
• Work efficiently and constructively in a professional manner with other employees.
• Demonstrate high-quality transportation care.
• Complete accurate, legible, and factual written reports.
• Adhere to all company safety practices and other policy related to employment.

This job position is unionized; some employment terms and conditions are subject to a negotiated Collective Bargaining Agreement between the Company and the Union.

• Possess and maintain a valid Class D driver’s license.
• Have reliable transportation both to and from work.
• Have knowledge of, and adhere to, all traffic rules and regulations.
• Pass a pre-employment drug and alcohol test.
• Pass a pre-employment DOT physical.
• Pass a pre-employment background check.
• Demonstrate an ability to work effectively with minimal supervision, using good judgment, common sense, and workplace trainings.
• Possess the physical skills applicable to the safe and efficient operation of a variety of passenger-carrying paratransit vans.
• Demonstrate working knowledge of basic math, map reading, and time telling.
• Demonstrate effective verbal communication when interacting with passengers and other employees.
• Be eligible to be insured under Berkshire Transit Management Inc.’s insurance policy for duration of employment.