Requirements and Qualifications:
- A high school diploma (or GED) is required.
- Must be, or be willing to be, trained and certified in First Aid, CPR, and AED, as well as other emergency procedures (i.e., fire, disaster evacuations, active shooter).
- Demonstrates the ability to work well with others while showing courtesy and respect to colleagues.
- Able to work independently and as part of a team; exceptional and punctual attendance is required, along with flexibility in schedule.
- Demonstrates strong people skills, including diplomacy and empathy.
- Possesses strong verbal communication and analytical skills.
- Demonstrates skill in conflict resolution, with the ability to de-escalate a wide range of situations.
- Shows strong attention to detail, with the ability to multitask and think critically.
- Able to exercise discretion and independent judgment.
- Proficient in, or willing to learn, the use of a 2-way radio.
- Demonstrates proficient and legible writing skills (both handwritten and typed).
Work Conditions:
- This position requires the ability to work a flexible schedule, including availability on weekends, holidays, and for events, programs, and festivals, including those held after museum hours.
- This position requires outdoor work, which may include exposure to inclement weather.
- This position may require work in dimly lit areas and/or exposure to strobe lights or other photosensitive conditions.
Physical Requirements:
- Must be able to sit, stand, and walk for extended periods of time.
- While performing the duties of this job, the employee may be required to climb, stoop, kneel, crawl, twist, bend, sit, walk, stand, and use repetitive movements of the hands.
- Must have sufficient hearing, vision, and sense of smell to remain aware of the surrounding environment.
- Must be able to lift, carry, and operate a 25 lb. fire extinguisher.
- Must be able to wear PPE when necessary.
Compensation and Benefits:
- Non-exempt. $21.00/hour, plus shift differentials for 2nd and 3rd shifts.
- This position does not offer relocation assistance
- 401(k) retirement plan
- Roth 401(k) option
- Paid Time Off (PTO)
- Massachusetts Earned Sick Time
- Emergency Assistance Fund (LemonAid)
- Retirement planning support
- Professional development reimbursement
- Educational leave
- Reciprocal Organization of Associated Museums (ROAM)
- Employee Assistance Program (EAP)
- Student loan repayment assistance
- Discounts at Gift Shop and R&D Store
- Staff appreciation social events year-round
Application Process: Interested candidates should apply online with a resume and cover letter. The application also includes a few brief questions to help us better understand your experience and interest in the role. Incomplete applications—including those missing the requested documents—may not be fully considered.
Applications received by May 22nd 2026 will be given full consideration; however, we will continue to accept applications until the position is filled.
About MASS MoCA:
MASS MoCA is a vibrant non-collecting art museum with approximately 300,000 square feet of exhibition space dedicated to visual art and projects by contemporary artists. Formerly a 19th century factory, these exhibition spaces are unconventional, vast, soaring galleries spanning multiple buildings. Half of that space is dedicated to rotating 10–16 month exhibitions of which we present 4 to 6 large-scale exhibitions per year, along with smaller projects and commissions. The additional space is dedicated to long-term exhibitions in conjunction with artists, estates, and collections that run from 10 months to 25 years. MASS MoCA frequently works directly with artists on the fabrication of new commissions and large-scale site-specific installations.
MASS MoCA was founded in 1999, not only as a contemporary art museum and performing arts venue, but also as a creative campus with a regional, national and global impact. MASS MoCA is one of the world's liveliest centers for making and enjoying today's most evocative art. With vast galleries and a stunning collection of indoor and outdoor performing arts venues, MASS MoCA is able to embrace all forms of art: music, sculpture, dance, film, painting, photography, theater, and new, boundary-crossing works of art that defy easy classification. From its beginnings as the major textile mill Arnold Print Works in the mid-19th century, to its days as the Sprague Electric Company in the mid-20th century, to its current iteration as a globally renowned contemporary art museum and fabrication center, the 24-acre MASS MoCA campus has a rich history of serving as the economic engine of the city of North Adams and the surrounding region.
