Administrative Assistant- Community Living Options - UCP of Western Massachusetts - Pittsfield

Administrative Assistant- Community Living Options

$18.50 Per Hour

Pittsfield

Part Time

Administrative/Clerical/Data Entry
Human Services
Administrative Assistant

High School or Equivalent

Up to One Year

housing applications including subsidized and low-income housing - Preference: Preferred

Administrative Assistant- Community Living Options
Job Type: Part Time
Schedule: 20 hours per week
Location: Pittsfield, MA

Position Description

The Community Living Options Administrative Assistant helps complete tasks relating to Transitional Assistance (TA)/Housing Search Entity (HSE) working alongside the Community Living Options Coordinator (CLOC). The goal of this role is to assist in helping participants transition from long term care to community living. This role also provides general administrative support to the Community Living Options department. All work is completed in compliance with the Provider Manuals for the ABI/MFP Waiver programs. 

Administrative Assistant- Community Living Options Responsibilities include 

• Conduct weekly searches of Housing Navigator Website for new housing applications, waitlists and lottery opportunities.  Assist with Housing Search Entity Referrals by completing housing applications and obtaining supporting documents. 
• Organize, maintain and electronic files as well as paper documentation.  
• Upload relevant documents into the MassAbility portal. 
• Collect and ensure member information and related documentation for all programs are accurate, current, and properly filed in a timely manner. 
• Assist with documenting activity for billing.  
• Maintain current referrals, related documentation, and Transitional Assistance plans. 
• Back up point of contact for program members. 
• Assist with Transitional Assistance purchases/wish list. 
• Organize purchase orders, receipts, and track shipment dates for TA purchases. 
• Coordinate receipt and delivery of Transitional Assistance orders and assist with in-home setup as needed. 

Benefits 

• 403(b) retirement plan with agency match to support your future
• Mileage reimbursement for business travel
• Employee referral bonus program – bring great people to a great place
• Employee Assistance Program for you and your household

• Basic proficiency in computer/search skills.
• Office 365 knowledge preferred with the ability to learn new systems and software required.
• Typing, filing, data entry and telephone skills
• Knowledge of local community resources and community-based providers, and UCP programming preferred.
• Prior knowledge and experience with navigating housing applications including subsidized and low-income housing is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills
• Cultural competency with service population
• Ability to maintain respect, confidentiality, and privacy of members.
• Strong organizational and time management skills, including the ability to work independently and be self-motivated
• Comfortable with troubleshooting, and fast paced and well-organized
• Ability to organize work, prioritize tasks, follow through on activities and meet deadlines.
• Detail oriented
• Ability to work flexible hours as needed.
• Ability and desire to work in a team environment.
• Must possess a cell phone capable of installing an approved MFA security app.
• Ability to conduct errands outside of the office, such as picking up documents and meeting deliveries in a timely manner.
• Satisfactory CORI, SORI, DPPC, National Fingerprint background checks.