Temporary Remote Hospital Switchboard Operators - MOLARI Employment & HealthCare Services - Pittsfield

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MOLARI Employment & HealthCare Services
166 East Street
PITTSFIELD, MA 01201
Phone:413-499-4546
Fax:413-442-6519
Website: Click Here
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Company Description:

We put people first; building long lasting relationships to support area businesses, care for people in their homes and provide employment opportunities throughout Berkshire County.

Founded in 1983 and still guided by the MOLARI Family, MOLARI Employment and Healthcare Services remains a trusted and essential part of Berkshire County. Rooted in our commitment to the community, we play a vital role in empowering and employing individuals, supporting businesses, and providing essential services to the elderly.

Temporary Remote Hospital Switchboard Operators
$21.00 Per Hour
Pittsfield
Full / Part Time
Administrative/Clerical/Data Entry
Associate Degree
Remote Hospital Switchboard Operator * MA residents only

12-week temporary assignment | 2 openings | Full-time and part-time options

We are seeking two Remote Hospital Switchboard Operators for a 12-week temporary assignment. In this role, you will answer incoming calls, direct callers to the appropriate department or staff member, provide courteous, accurate service and page hospital staff as necessary. Pay is $21/HR.

Available schedules

Full-time, Monday–Friday:

  • 8:00 a.m.–4:30 p.m.

  • 10:00 a.m.–6:30 p.m.

Part-time, Monday–Friday:

  • 8:00 a.m.–1:00 p.m. or 8:00 a.m.–2:00 p.m.

  • 1:00 p.m.–6:00 p.m. or 1:00 p.m.–7:00 p.m.

Qualifications

  • High school diploma or GED

  • At least 2 years of customer service experience

  • Previous call center, medical office, or answering service experience is helpful

Work-from-home technology requirements

  • A computer running Windows 10 or 11; Macs and Chromebooks are not compatible with the required software

  • Monitor resolution of at least 1920 × 1080

  • Internet speed of at least 25 Mbps download and 5 Mbps upload, with a ping of 20 ms or less

  • A hardwired Ethernet connection for call processing; Wi-Fi cannot be used

  • A webcam for training

Applicants will need to provide a screenshot of their results from Speedtest.net. Please run the test while connected through Ethernet.

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